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Division of Unemployment Insurance (DUI)

Claim Center Telephone Numbers

The Division of Unemployment Insurance conducts almost all business by telephone.  Claims may be filed by telephone or you may choose to file your claim online.

If you live in a state other than Maryland and do not normally commute to Maryland to work, you must file your claim in an office that is located in your state of residence. Please check your local state of residence telephone book for information.

All Claim Centers take claims by telephone only, every Monday through Friday, excluding State holidays.  Hours of operation are Monday through Friday 7:30AM ET to 4:00PM ET.  Please file your claim in the claim center located closest to your home.

If you want general information about unemployment insurance, click on Unemployment Insurance home page.

If you want information on an existing claim or to file your biweekly continued claim (request for payment) over  the telephone, you must call one of the numbers listed under Claimant Information Service at the bottom of this page.

 
Claim Center Telephone Number
Baltimore Metro South
(Central, Southwest or Downtown Baltimore City, Western Baltimore County, Anne Arundel County, and Howard County)

(410) 368-5300
(877) 293-4125 
(toll free in MD only)
Towson
(Northern Baltimore City and Baltimore County) 
(Carroll County, Cecil County and Harford County)


(410) 853-1600
(877) 293-4125 
(toll free
in MD only)

Eastern Shore
(Lower Shore) 
(Upper Shore)


(410) 334-6800

(877) 293-4125 
(toll free
in MD only)

College Park
(Calvert County, Charles County, Southern Howard County, Montgomery County, Prince Georges County and St. Mary's County)

(301) 313-8000
(877) 293-4125
(toll free in MD only)
Western Maryland
(Allegany County)
(Frederick County, Garrett County and Washington County)

(301) 723-2000
(877) 293-4125
(toll free in MD only)
 

Claimant Information Service
All informational telephone calls, such as finding out the status of your unemployment insurance claim, should be directed to the Claimant Information Service.
Call one of the numbers listed below to file your biweekly continued claim (request for payment) over the telephone.

 
Calling from the Baltimore area or out of state
(410) 949 - 0022
(410) 767 - 2727 TTY
 
Calling from Maryland but outside of the Baltimore area
1 - 800 - 827 - 4839
1 - 800 - 827 - 4400 TTY

Return to the Unemployment Insurance home page

Please direct any questions about Unemployment Insurance to ui@dllr.state.md.us.
Questions or comments regarding the DLLR website may be directed to webmaster@dllr.state.md.us.

Updated March 12, 2009