State offices and all DLLR physical locations will be closed to the public December 24 & December 25, 2014. However, Unemployment Insurance telephone and Web operations WILL be available on Wednesday, December 24.

DLLR's Division of Occupational and Professional Licensing

 

Complaints - Maryland Board for Professional Land Surveyors

 

Complaint forms may be obtained by calling (410) 230-6256 OR e-mail to surveyor@dllr.state.md.us OR ONLINE.

Complaints may involve unethical conduct, incompetence, unlicensed practice, misrepresentation, plan stamping, or a number of other practice allegations. Monetary disputes or complaints alleging "non-performance" are usually deemed to be contractual matters over which the Board has no jurisdiction. The complaint must contain sufficient factual evidence to indicate a clear violation of the registration law. Accusing another person of a violation of the law is a serious matter; therefore, you should be certain that there is a wrongdoing and not file a complaint just because you feel there may be a violation. The Board uses a common complaint form which can be obtained from our office or online. It is mandatory that a completed and signed complaint form be submitted because anonymous complaints are not accepted. An acknowledgement letter will be sent to the Complainant with a copy to the Respondent.

Complaints are reviewed by a Complaint Committee which is comprised of two members of the Board. The Complaint Committee may refer a complaint to the Office of Investigative Services if it is of the opinion that more information is needed to make a determination with regard to a particular complaint. If the Board determines, based on the Complaint Committee's recommendations, that a violation of the law has occurred, a hearing will be scheduled before the Board or an Administrative Law Judge. A final order can be appealed to the Circuit Court. A similar complaint process is in place for complaints related to unlicensed practice.