IN THIS ISSUE
Message from Chair
J. Nicholas D'Ambrosia
Laws Encompassing FY 2008
For Consumers: Filing a Complaint
THE FUNCTION AND PURPOSE OF MARYLAND REAL ESTATE COMMISSION
The Maryland Real Estate Commission (MREC) currently regulated more than 53,000 active licensees in Maryland.
MREC serves both consumers and the real estate industry. The Commission was created to protect the health, safety and welfare of the public
through examination, licensing and regulatory activities, to uphold and apply the governing real estate laws and regulations equally to all, to provide courteous, reasonable and professional assistance and to impartially conduct disciplinary actions. MREC regulates residential and commercial licensed members including real estate brokers, associate brokers and salespersons.
The Commission also handles consumer complaints and conducts investigations into the unlawful practice of real estate, and approves education for pre-licensing and broker classes as well as continuing education.
WHO MAKES UP THE COMMISSION?
The nine appointed members of the Commission, five industry members and four consumer members include:
John Nicholas D'Ambrosia, Chair, Industry Member, Charles County
Nancy R. Simpers, Vice-Chair, Industry Member, Cecil County
Anne S. Cooke, Industry Member, Howard County
Surina A. Jordan, Consumer Member, Baltimore City
Sydney L. Machat, Industry Member, Washington County
Rajan Natarajan, Consumer Member, Montgomery County
Georgiana S. Tyler, Industry Member, Baltimore City
Colette P. Youngblood, Consumer Member, Prince George's County
DID YOU KNOW?
Did you know that the following services are online:
- Renew or reinstate your license
- Broker trade name or address change
- Personal name, including nickname changes
- Home address correction
- Transfer to a new company or inactive status
- E-mail address – add or change
You are responsible for updating names, addresses and other changes in our files. You can easily update any new information by clicking on
Licensing and making the necessary changes.
Stanley J. Botts, Commissioner, Occupational and Professional Licensing
Harry Loleas, Deputy Commissioner, Occupational and Professional Licensing
Katherine F. Connelly, Executive Director
Steven Long, Assistant Executive Director
Patricia Hannon, Education Administrator
Charlene Faison, Licensing Supervisor
Jennifer Grimes, Investigator
Celestine Hall, Reception/Education
Brenda Iman, Paralegal
Darchelle Lanteon, Licensing
Jack Mull, Investigator
Robert J. Oliver, Investigator
William F. Reynolds, Investigator
Lucinda Rezek, Paralegal
Patrick Richardson, Auditor
James Stoakley, Jr., Investigator
Charlotte Streat-Thornton, Complaints & Education
John West, Complaint Intake Administrator
MESSAGE FROM THE EXECUTIVE DIRECTOR
Welcome to The Commission Check, the inaugural edition of our quarterly newsletter which is intended to inform and keep you up to date on the current activities at the Maryland Real Estate Commission.
Our Mission Statement mirrors my commitment to protect the health, safety and welfare of the public through the examination, licensing, and regulatory activities of licensees in regard to real estate. I will strive to ensure the consumers of Maryland are treated fairly and equitably by licensees and serviced efficiently by the Commission staff if they require assistance. In similar fashion, I want to ensure our 53,000 plus licensees are provided the same privileges and courtesies. I am extremely lucky to have an outstanding, competent staff that shares my commitment. Together we are accomplishing great things.
A TIME FOR CHANGE:
Since becoming the Executive Director of MREC we have:
- Implemented reciprocal license agreements with two states, Pennsylvania and Oklahoma;
- Enhanced outreach efforts to consumers and licensees throughout the state;
- Hired Steve Long as the new Assistant Executive Director;
- Hired four new investigators to round out our investigative team; and
- Hired Charlene Faison as a licensing supervisor;
- Made the public a priority by reorganizing the office and updating the equipment.
GOALS FOR THE FUTURE:
We are already working toward creating:
- Continuing Education uploading to our website by education providers;
- Automatic CE audit selections;
- Easier, secure access to your own licensing record ;
- Notification of a license transfer to and from a broker; and
- Immediate access by the public to a licensee’s status and educational accomplishments
Needless to say, these are just a few of the issues we will continue to address. While we face new challenges ahead, we will continue to draw on past successes and build on those achievements to strengthen the Commission and serve you better.
MESSAGE FROM THE CHAIR
J. Nicholas D’Ambrosia
It is with great pleasure that I assume the role of Chair of the Maryland Real Estate Commission. Having been in the real estate industry for over 35 years, I fully understand the obligations that the Commission has to regulate the licensees and take to heart our commitment to the consumers of Maryland that they will be treated fairly and honestly in their real estate transactions.
More than likely, a real estate transaction is the single, largest financial commitment in which the majority of people participate. It is often complex and many times confusing. The Maryland Real Estate Commission is tasked with seeing that the 54,000 licensees adhere to the laws, rules, regulations and Code of Ethics in their dealings with the public while performing real estate brokerage services.
I believe that the Real Estate Commission is doing an excellent job in that regard.
Hundreds of complaints are received annually at the Real Estate Commission. It is our desire to process them as expeditiously as possible. We will continue to adhere to the standards that we have set.
It is also the responsibility of the MREC to take notice of trends and changes in the industry. Web-sites, distance learning, agency supervision and teams and groups are just a few of the items that deserve the attention of the Commission. We will be looking at and/or re-examining these issues and others during the coming year.
We have a GREAT team of Commissioners, an outstanding Executive Director and a highly competent, skilled staff; I know, that all of us working together will allow for a satisfying experience for all that have dealings with the Maryland Real Estate Commission.
FOR CONSUMERS: FILING A COMPLAINT
Out of some 53,000 real estate licensees in Maryland, the vast majority receive no complaints. On occasion however, problems arise during a transaction. A formal complaint can be filed. The complaint must be in writing, made under oath, state the amount of the loss claimed, if any, state the facts on which the complaint and/or claim is based and include any documentation or evidence in support of that complaint/claim.
Complaints that include a claim against the Guaranty Fund must be for an actual loss based on an act or omission that occurs in the provision of real estate brokerage services by the broker, associate broker or salesperson or an unlicensed employee of a licensed real estate broker. It must involve a transaction that relates to real estate that is located in the state of Maryland and be based on an act or omission in which money or property is obtained from a person by theft, embezzlement, false pretenses, forgery or constitutes fraud or misrepresentation. The maximum amount of a claim is $25,000.
Click here to view a complaint form.