State offices and all DLLR physical locations will be closed to the public November 26 through November 28, 2014. However, Unemployment Insurance telephone and Web operations WILL be available on Wednesday, November 26.

DLLR's Division of Workforce Development and Adult Learning

 

Office and Administrative Support Occupations - Maryland Occupational Projections - 2012-2022

 
Occ. Code Occupational Title Employment Openings
2012 2022 Change Replacement Total
 
43-0000 Office and Administrative Support Occupations 460,540 488,502 27,962 97,190 126,608
43-1000 Supervisors of Office and Administrative Support Workers 34,842 36,793 1,951 8,267 10,218
43-1011 First-Line Supervisors of Office and Administrative Support Workers 34,842 36,793 1,951 8,267 10,218
43-2000 Communications Equipment Operators 3,752 4,025 273 740 1,013
43-2011 Switchboard Operators, Including Answering Service 3,092 3,320 228 569 797
43-2021 Telephone Operators 547 585 38 144 182
43-2099 Communications Equipment Operators, All Other 113 120 7 27 34
43-3000 Financial Clerks 58,583 61,916 3,333 11,663 14,996
43-3011 Bill and Account Collectors 5,527 5,845 318 1,555 1,873
43-3021 Billing and Posting Clerks 8,714 9,360 646 1,604 2,250
43-3031 Bookkeeping, Accounting, and Auditing Clerks 29,595 31,542 1,947 2,719 4,666
43-3051 Payroll and Timekeeping Clerks 2,976 3,173 197 654 851
43-3061 Procurement Clerks 1,818 1,916 98 660 758
43-3071 Tellers 9,072 9,166 94 4,228 4,322
43-4000 Information and Record Clerks 108,157 115,327 7,170 27,920 35,090
43-4011 Brokerage Clerks 809 851 42 209 251
43-4021 Correspondence Clerks 230 244 14 59 73
43-4031 Court, Municipal, and License Clerks 705 720 15 108 123
43-4041 Credit Authorizers, Checkers, and Clerks 583 596 13 68 81
43-4051 Customer Service Representatives 44,214 46,851 2,637 12,031 14,668
43-4061 Eligibility Interviewers, Government Programs 1,452 1,453 1 291 292
43-4071 File Clerks 2,582 2,800 218 590 808
43-4081 Hotel, Motel, and Resort Desk Clerks 3,094 3,356 262 1,465 1,727
43-4111 Interviewers, Except Eligibility and Loan 7,681 8,654 973 1,453 2,426
43-4121 Library Assistants, Clerical 2,536 2,687 151 1,106 1,257
43-4131 Loan Interviewers and Clerks 3,327 3,521 194 222 416
43-4141 New Accounts Clerks 936 950 14 242 256
43-4151 Order Clerks 2,275 2,355 80 599 679
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 4,352 4,609 257 1,099 1,356
43-4171 Receptionists and Information Clerks 24,518 26,427 1,909 6,599 8,508
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 1,647 1,812 165 219 384
43-4199 Information and Record Clerks, All Other 7,216 7,441 225 1,560 1,785
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 68,225 70,057 1,832 19,004 22,171
43-5011 Cargo and Freight Agents 777 814 37 210 247
43-5021 Couriers and Messengers 1,166 1,231 65 149 214
43-5031 Police, Fire, and Ambulance Dispatchers 1,212 1,268 56 350 406
43-5032 Dispatchers, Except Police, Fire, and Ambulance 4,012 4,304 292 1,157 1,449
43-5041 Meter Readers, Utilities 567 552 -15 143 143
43-5051 Postal Service Clerks 1,275 1,109 -166 194 194
43-5052 Postal Service Mail Carriers 5,799 5,045 -754 2,019 2,019
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 3,077 2,677 -400 224 224
43-5061 Production, Planning, and Expediting Clerks 3,818 3,936 118 952 1,070
43-5071 Shipping, Receiving, and Traffic Clerks 10,034 10,475 441 2,637 3,078
43-5081 Stock Clerks and Order Fillers 35,822 37,952 2,130 10,822 12,952
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 666 694 28 147 175
43-6000 Secretaries and Administrative Assistants 105,038 112,896 7,858 12,641 20,499
43-6011 Executive Secretaries and Executive Administrative Assistants 20,492 22,120 1,628 2,466 4,094
43-6012 Legal Secretaries 3,251 3,774 523 391 914
43-6013 Medical Secretaries 14,142 15,103 961 1,702 2,663
43-6014 Secretaries and Administrative Assistants, Except Legal, Medical, and Executive 67,153 71,899 4,746 8,082 12,828
43-9000 Other Office and Administrative Support Workers 81,943 87,488 5,545 16,955 22,621
43-9011 Computer Operators 1,841 1,992 151 179 330
43-9021 Data Entry Keyers 4,515 4,944 429 539 968
43-9022 Word Processors and Typists 2,392 2,563 171 86 257
43-9031 Desktop Publishers 545 586 41 101 142
43-9041 Insurance Claims and Policy Processing Clerks 2,995 2,874 -121 794 794
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 3,025 3,266 241 695 936
43-9061 Office Clerks, General 57,290 61,345 4,055 12,036 16,091
43-9071 Office Machine Operators, Except Computer 1,194 1,249 55 284 339
43-9081 Proofreaders and Copy Markers 418 434 16 77 93
43-9111 Statistical Assistants 431 450 19 118 137
43-9199 Office and Administrative Support Workers, All Other 7,297 7,785 488 2,046 2,534


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