State offices and all DLLR physical locations will be closed to the public December 24 & December 25, 2014. However, Unemployment Insurance telephone and Web operations WILL be available on Wednesday, December 24.

DLLR's Division of Workforce Development and Adult Learning

 

Office and Administrative Support Occupations - Upper Shore WIA Occupational Projections - 2010-2020

 
Occ.
Code
Occupational Title Employment Openings Educ.
Code
2010 2020 Change Replace. Total
43-0000 Office and Administrative Support Occupations 9915 10820 905 2092 3103 1/
43-1000 Supervisors, Office and Administrative Support Workers 727 826 99 194 293 1/
43-1011 First-Line Supervisors/Managers of Office and Administrative Support Workers 727 826 99 194 293 C
43-2000 Communications Equipment Operators 72 78 6 18 28 1/
43-2011 Switchboard Operators, Including Answering Service 18 14 -4 3 3 C
43-2021 Telephone Operators 7 7 0 2 2 C
43-2099 Communications Equipment Operators, All Other 47 57 10 13 23 C
43-3000 Financial Clerks 1687 1813 126 339 465 1/
43-3011 Bill and Account Collectors 49 50 1 10 11 C
43-3021 Billing and Posting Clerks and Machine Operators 188 219 31 33 64 C
43-3031 Bookkeeping, Accounting, and Auditing Clerks 918 991 73 101 174 C
43-3051 Payroll and Timekeeping Clerks 115 125 10 24 34 C
43-3061 Procurement Clerks 40 46 6 16 22 C
43-3071 Tellers 377 382 5 155 160 C
43-4000 Information and Record Clerks 1548 1725 177 469 651 1/
43-4011 Brokerage Clerks 6 5 -1 2 2 C
43-4021 Correspondence Clerks 11 13 2 3 5 C
43-4031 Court, Municipal, and License Clerks 32 36 4 9 13 C
43-4041 Credit Authorizers, Checkers, and Clerks 1 1 0 0 0 C
43-4051 Customer Service Representatives 531 574 43 151 194 C
43-4061 Eligibility Interviewers, Government Programs 16 14 -2 4 4 B
43-4071 File Clerks 13 12 -1 3 3 C
43-4081 Hotel, Motel, and Resort Desk Clerks 147 160 13 59 72 C
43-4111 Interviewers, Except Eligibility and Loan 2 2 0 0 0 C
43-4121 Library Assistants, Clerical 49 59 10 22 32 C
43-4131 Loan Interviewers and Clerks 30 29 -1 6 6 C
43-4141 New Accounts Clerks 24 25 1 7 8 C
43-4151 Order Clerks 48 48 0 13 13 C
43-4161 Human Resources Assistants, Except Payroll and Timekeeping 82 92 10 23 33 C
43-4171 Receptionists and Information Clerks 527 623 96 159 255 C
43-4181 Reservation and Transportation Ticket Agents and Travel Clerks 3 3 0 1 1 C
43-4199 Information and Record Clerks, All Other 26 29 3 7 10 C
43-5000 Material Recording, Scheduling, Dispatching, and Distributing Workers 2023 2038 15 487 589 1/
43-5011 Cargo and Freight Agents 22 30 8 5 13 C
43-5021 Couriers and Messengers 33 41 8 8 16 C
43-5031 Police, Fire, and Ambulance Dispatchers 67 77 10 13 23 C
43-5032 Dispatchers, Except Police, Fire, and Ambulance 144 175 31 27 58 C
43-5041 Meter Readers, Utilities 13 14 1 4 5 C
43-5051 Postal Service Clerks 63 43 -20 15 15 C
43-5052 Postal Service Mail Carriers 206 241 35 67 102 C
43-5053 Postal Service Mail Sorters, Processors, and Processing Machine Operators 115 79 -36 6 6 C
43-5061 Production, Planning, and Expediting Clerks 93 100 7 24 31 C
43-5071 Shipping, Receiving, and Traffic Clerks 299 284 -15 76 76 C
43-5081 Stock Clerks and Order Fillers 955 939 -16 237 237 C
43-5111 Weighers, Measurers, Checkers, and Samplers, Recordkeeping 13 15 2 5 7 C
43-6000 Secretaries and Administrative Assistants 2434 2738 304 327 632 1/
43-6011 Executive Secretaries and Administrative Assistants 278 313 35 37 72 C
43-6012 Legal Secretaries 81 80 -1 11 11 C
43-6013 Medical Secretaries 541 761 220 73 293 C
43-6014 Secretaries, Except Legal, Medical, and Executive 1534 1584 50 206 256 C
43-9000 Other Office and Administrative Support Workers 1424 1602 178 258 445 1/
43-9011 Computer Operators 17 14 -3 2 2 C
43-9021 Data Entry Keyers 41 39 -2 7 7 C
43-9022 Word Processors and Typists 25 24 -1 1 1 C
43-9031 Desktop Publishers 12 9 -3 2 2 B
43-9041 Insurance Claims and Policy Processing Clerks 64 86 22 19 41 C
43-9051 Mail Clerks and Mail Machine Operators, Except Postal Service 51 59 8 10 18 C
43-9061 Office Clerks, General 1149 1295 146 203 349 C
43-9071 Office Machine Operators, Except Computer 1 1 0 0 0 C
43-9799 Office and Administrative Support Workers, All Other 64 75 11 14 25 C

1/  For some occupations, education code may be blank due to publication standards.  Also, education codes are for detailed occupations only and not groups of occupations.

 
Education Codes
A Bachelor degree or higher
B Post secondary award or associate degree
C High school or less

Key

Occupational Code Occupational Title Employment Openings
2010 2020 Change Replacement Total
 

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